The End Goal of Client Fulfillment Jason Moore

The greatest client fulfillment and customer service representatives have one thing in common: they understand that putting their personal ego aside to be able to fully understand the client's need is imperative.

Maria Palma from customers are always had a great post last week (I was on vacation and just now catching up on blog reading) about how strong leaders of organizations always place the customer at the forefront of every decision. 

And remember, your "customers" may actually be co-workers.  But your job as an internal support team is to ensure an excellent working environment.  This is your customer.  Are they always (or ever) at the forefront of your decisions?